Support Hub

We understand how important it is to be paid quickly, so you can focus on what really matters: delivering quality support to NDIS participants.

SDA, SIL, MTA, ILO … What does it all mean?

NDIS New Framework Planning (NFP) explained: confirmed changes, rollout timing and a practical guide to what's next.

Introducing more options to take care of consents. You can now add, update and manage NDIS consent for your team digitally inside the Provider Choice Portal. Faster, easier and no printing required.

Confused about whether the NDIS will fund sensory supports like weighted blankets, fidget toys or other equipment? Learn what’s considered “reasonable and necessary,” what needs planner approval and what won’t be funded - plus how to strengthen your claim.

February 2026 update on the Thriving Kids program. Learn what’s new, confirmed timelines, NDIS eligibility changes and what it means for families.

Understanding the dynamics between the NDIS scheme, what it means for your plan and how we navigate it together.

A real carer’s story about navigating the NDIS, accepting help and why support matters for families feeling overwhelmed.

Did you know you can sometimes trade a standard NDIS support for items like a smartwatch? We explain how "Replacement Supports" work, how to apply and how to get the tools that truly help you achieve your goals.

Paid upfront for an NDIS item? Provider Choice now offers same-day reimbursement processing. See how to claim, what’s eligible and how to get money back in your pocket even faster.