At Provider Choice, we understand how important it is to be paid quickly, so you can focus on what really matters: delivering quality support to NDIS participants.
We wanted to share two things that you can do to get paid faster.
The two keys to quick payment
Charging for the services that you provide to NDIS participants can feel like a whole different ball game than standard invoicing.
There are two key things that will help you get paid quickly:
- Understanding the NDIS Pricing Arrangements and Limits
- Understanding how to format your invoices
When you have both of these right, payment becomes much smoother.
Understanding the NDIS Pricing Arrangements and Limits
This document is your go-to guide for delivering services to NDIS participants and charging correctly for your work. It outlines:
- NDIS line item codes: The specific codes that represent the services you have provided to an NDIS participant.
- NDIS price limits: Also known as Price Caps, they are the maximum prices that NDIS will fund for your services to NDIS participants.
- NDIS claiming rules: Detailed guidance about how and when you can charge for particular supports.
The most up to date version is always available at NDIS | Pricing arrangements.
It can feel a little daunting at first. The good news is you don’t need to memorise it from beginning to end. You simply need to know how to find the information relevant to you.
We have created a downloadable guide to help you navigate and understand the document more easily (insert downloadable resource). This will be helpful if you’re new to working with NDIS participants!
Understanding how to format your invoices
As with any government funding, the NDIS has strict record keeping requirements.
Invoices must include specific information so participants can claim your services through their NDIS funding. You can find detailed requirements at NDIS | Invoicing and record keeping.
To make things easier, we’ve created an invoice template for you to download in our free guide below. It’s pre-filled with all the information that you’ll need to include on your invoice so you can simply customise it and send.
Further support is available
If the Pricing Arrangements and Limits document does not answer your question, you can contact NDIS Provider Support:
- Phone: 1300 311 675
- Email: provider.support@ndis.gov.au
If you’d like more visibility over your invoice payments, we’ve got you covered with our Provider Portal. Through the portal, you can:
- View invoices we are processing for you
- Track payment progress
- Access remittance for payments
Click here to learn more about creating and using your Provider Portal.
