Changing your plan manager

Changing your plan manager, at any time, is possible and easy. Like any NDIS service, you have the right to decide who you want to work with and how.

Changing your plan manager
The Provider Choice difference

The Provider Choice difference

Provider Choice makes the NDIS part of your life easier by taking care of your invoices, helping you track and understand your funding, and offering help when you need it. With us, you’ll feel confident with the NDIS. We explain things easily and are committed to building your capacity - which is what plan management is all about. Let us support you today.

How to switch plan managers

There are some myths about switching plan managers, like that it’s difficult, you’ll pay a fee, or you have to wait until your plan ends. These aren’t true. Here’s the real process in 3 simple steps.


Let your current plan manager know in writing.

Send an email to your plan manager saying you’d like to stop using them. You can copy and paste this email template to tell them. Have them tell you when your release date is.


Contact your new plan manager to sign up.

There’ll be a few forms for you to sign and a notice period, but if you’re joining Provider Choice, we’ll guide you step by step through the entire journey.


Call the NDIA to ‘endorse’ your plan manager
(NEW - PACE only)

This only applies to some participants who are in the new NDIS PACE system. We’re a PACE ready plan manager, so we can help you know what to do. Not sure if you’re in PACE? Speak to our team.

Why Provider Choice?

Personalised plan management
Plan management that fits your needs, to help you get the most out of your plan.
We can work with PACE plans
It doesn’t matter if you’re in the old or new NDIS system - we can support you in both.
Invoices paid fast
We can pay your invoices in as little as 2-3 business days. 
A simple but great dashboard
You don’t need to be a tech wizard or an NDIS expert to track and understand your funding.
Stay updated
Opt in or out of notifications that let you know if you’re overspending or underspending.
Local plan managers
We have plan managers all across Australia who are ready to support you.
Mum of three, Provider Choice participant in QLD

“All I can say is WOW. I highly recommend Provider Choice! Our service providers are receiving payments within 3-5 days, which is absolutely amazing! Jonathan and the team are also extremely helpful and are always happy to answer any questions you may have..."

Carer and Mother of one, NSW

“The Provider Choice team comes with a wealth of knowledge and expertise. Not only have they supported me with my two plan-managed plans but they have also built my capacity and confidence to manage my two self-managed plans.”

Want to be
plan-managed by Provider Choice?

You can sign up with us directly today, or leave your details in the form to receive a call back from your friendly, local community engagement managers. They’re ready and available to answer any of your questions.

Request a call back:

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Our community engagement managers

Photo of the team member
Yoav Fisher
Request a call
Photo of the team member
Beth Jarvis
Request a call
Photo of the team member
Helen Sharman
Request a call
Photo of the team member
Cody Thompson
Request a call