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Frequently Asked Questions

What do the budgets in my plan mean?
What is the NDIS price guide?
Can I choose the services I want?
There are a few ways you can contact us:
Give us a call
1300 776 246
Reimbursements
Have you already paid for something and need us to claim it back for you? Send your receipt to
invoices@providerchoice.com.au
Did you know
You can get alerts on your claiming, by switching on notifications on the Provider Choice Dashboard!
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Useful resources

Guide

Summary guide: PACE and upcoming changes to the NDIS for support coordinators and recovery coaches

Simple, easy to read summary highlighting key facts and changes related to PACE.

Script

Script to help your call the NDIS and endorse the plan manager you want to work with.

User friendly phone script to help participants endorse new plan managers under PACE.

Webinar Recording

How the NDIS is changing with PACE and what it means for support coordinators and recovery coaches

Hosted by Jonathan Salgo, this webinar covers key changes under PACE and how these can impact support coordinators and their participants.

Frequently Asked Questions

My bank details have changed - how do I update them?
How can I access a copy of my remittance advice?
What information do I need to include on my invoices?
Send us a message





Did you know
You can use our provider portal to see the status of your invoices and remittances in real time.
Create an account
Meet your local community engagement manager
In Person or online, meet your friendly local community engagement manager for an informal chat or demo today.
Select State
Helen Sharman

Frequently Asked Questions

How to switch plan managers?

Useful resources

Guide

A guide to NDIS Funding

Learn the difference between Core, Capacity Building and Capital Supports funding with this expert written, pocket-sized funding guide.

Guide

A guide to NDIS PACE funding

Learn the difference between Core, Capacity Building and Capital Supports funding with this expert written, pocket-sized PACE funding guide.

Script

Script to help your call the NDIS and endorse the plan manager you want to work with.

User friendly phone script to help participants endorse new plan managers under PACE.