Provider Choice typically processes invoices within 72 hours, with a dedicated invoicing team working to avoid delays. Participant reimbursements are prioritised, typically processed within 1 business day.

Fast payment is one of the main reasons participants and providers choose us. Your support workers and therapists get paid promptly, which keeps those relationships strong. And providers who've been burned by slow paying plan managers elsewhere are consistently happy to work with Provider Choice.

You can watch it happen too: every invoice appears in your real-time dashboard as it's received and processed, so you always know what's been paid and what's pending with no chasing and no mystery.

If slow payments are the reason you're looking around, switching takes one email to your current plan manager and a 60-second signup with us.