The main ways to reach the NDIS:

• Phone: 1800 800 110 (Monday to Friday), the fastest route for most things
• Website: ndis.gov.au including webchat and online contact options
• In person: NDIS offices and partner locations operate around the country. Find your nearest through the office locator
• Accessible contact: TTY, interpreting services and the National Relay Service are all available if you need them

A tip for any call: ask for their case number and keep it filed somewhere safe. If anything ever needs following up, that record helps anyone following up for you reference previous conversations quickly.

And remember, if you're a Provider Choice member, you don't have to figure out who to call alone. Email hello@providerchoice.com.au and we'll point you in the right direction.