What happens if I invoice under a retired/deactivated line item code?

The NDIS will sometimes update the NDIS Pricing Arrangements and Price Limits support catalogue and make changes in line with price regulation and NDIS updates. These changes can include:

  • changing/updating support item codes
  • retiring/deactivating certain support items
  • consolidating multiple item codes into a singular code

In doing so, codes can become outdated and not in line with the NDIS Pricing Arrangements and Price Limits.

We are unable to claim using a retired or deactivated line item code as these requests are rejected by the NDIS. If you invoice using a retired or deactivated line item code, we will email you to request an amended invoice

You can refer to the NDIS Pricing Arrangements and Price Limits which includes all current codes, descriptions and price limits for active support items.