1. Let your current plan manager know in writing.

Send an email to your plan manager saying you’d like to stop using them. You can copy and paste this email template to tell them. Have them tell you when your release date is.

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2. Contact your new plan manager to sign up.

There’ll be a few forms for you to sign and a notice period, but if you’re joining Provider Choice, we’ll guide you step by step through the entire journey.

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3. Call the NDIA to ‘endorse’ your plan manager (NEW - PACE only)

This only applies to some participants who are in the new NDIS PACE system. We’re a PACE ready plan manager, so we can help you know what to do. Not sure if you’re in PACE? Speak to our team.