Once you've chosen a provider, a written service agreement makes sure you both know exactly what's been agreed. The key things to cover:

• Cost - if you're plan-managed or agency-managed, prices must be at or under the NDIS price limits
• Start date and end date
• How often you'll receive the support
• Cancellation terms - how much notice and whether fees apply
• How you'll resolve issues if they come up

Keep it in plain language and don't sign anything you don't understand. A good provider will happily take the time to talk it through.

We've made a simple service agreement explainer you can use as a starting guide. Email hello@providerchoice.com.au for a copy.