Yes. If you disagree with an NDIA access decision, you have the right to challenge it and decisions do get changed.

Step one: internal review. Ask the NDIA to review the decision within three months of receiving it. A different decision-maker looks at it fresh and this is a good moment to add any stronger evidence about how your disability affects your daily life.

Step two: the Administrative Review Tribunal (ART). If you're still unhappy after the internal review, you can take it to the ART, an independent tribunal that reviews government decisions to make sure they're fair. (You might see older references to the AAT; the ART replaced it in 2024.)

Free advocacy support is available for both stages, you don't have to argue your case alone.