Choice and control is the founding principle of the NDIS - the idea that you make the decisions about your own life and supports.

In practice, it means you choose:

• What goes in your plan: the goals and supports that matter to you (within reasonable and necessary)
• Who provides your supports: and depending on how you manage your plan, that can include any provider, registered or not
• How, when and where you receive them: supports fit your life, not the other way around
• How your plan is managed: self-managed, plan-managed, agency-managed, or a mix

The system isn't always perfect at honouring it, which is why knowing your rights matters: you can change providers, question decisions and ask for reviews. Choice and control works best when you use it.

Want to get more control over your plan without more admin? That's exactly what plan management is for, email hello@providerchoice.com.au.