Jonathan grew up with a best friend, Marcus, who has autism. He was Marcus’ support worker while studying law. Little did he know that his lived experience with disability and a two-year role as a consultant – advising NDIS executives on the scheme’s rollout and technology – would give him the inside knowledge and hands-on enthusiasm to start the Provider Choice story with Tom. Marcus remains a close friend to this day, even though he tries to convince Jonathan that the only teas worth drinking are almond, coconut and piña colada. Jonathan prefers real piña coladas and says he’s a kite surfer, even though he’s only had one lesson and shown no aptitude for it. He is a nominee for a family member in the NDIS.