Product Design Lead

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We’re looking for a Product Design Lead to join our fast-growing company and lead a greenfield product in the health and disability sector.

Your work will directly impact the lives of people with disability, the providers who deliver services to them, and the families who are in the dark about how to help them live their best possible life. We want you to light up and innovate in a disability space that has been left behind. You’ll be working in a tight-knit, collaborative start-up team alongside talented Engineers, Product Designers, and Founders to build a next-generation marketplace with a focus on exceptional user experience.

Job description

In disability, it’s all about human connection. Your main job will be to help to shape the product and platform that is initiative and offers peace of mind to people with disability, their families, therapists, and businesses in the disability space. 

You will be the lead, hands-on Designer for some of our largest and most challenging products and projects. We expect everyone to participate in creating design documents, engage with other leadership roles to help with the execution of the product strategy.

We openly share, identify and communicate best practices for Product & Technology, and collaborate with teammates to determine the best solutions to difficult problems.

About you
  • You love working on greenfield products and building scalable solutions
  • You are a Product Designer with a pragmatic approach to the design and development of our products
  • You are skilled at delivering feedback and have strong presentation skills, with the ability to effectively articulate design decisions
  • You have strong organisational skills, strong attention to detail and the ability to manage projects and people concurrently
  • You thrive in fast-moving, agile work environments where you can work with other designers, product managers and engineers to find a clear solution within the noise
  • Have experience leading Designers across multiple product domains simultaneously
  • Be able to show an example of having lead a cross-craft project that delivered measurable improvement to users
  • Proven experience improving and sustaining design rituals at the org level

More about Provider Choice

Provider Choice is a company that is transforming the way people with disability live their lives. Success to us is when Australians with disability are empowered to reach their dreams and goals. We have two passionate founders with family experience of disability committed to getting us there.

We have built the leading digital platform to guide people through the National Disability Insurance Scheme (NDIS) and it’s only just the start. 

Our technology is aimed at helping people with disability and their families find, pay for, and coordinate the most suitable therapists, support workers, and products. It might colloquially be termed a marketplace but it’s much more than this.

Why join us?
  • Our mission is big and meaningful. It’s about using smarts and heart to transform the lives of some of the most disadvantaged Australians
  • You’ll be joining us at a time of rapid and exciting growth, we have grown 6x times over the last year in customers and revenue
  • And that doesn’t even measure the impact we are having. With us you’ll get to see the immediate impact of your work on hundreds of people with disability (in some cases, it’s life-changing!)
  • Revenue generating and venture backed, we are now well capitalised to accelerate our growth and build out new, innovative products
  • You’ll be joining an amazing team who value empathy, passion, hard work, and problem-solving

At Provider Choice, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. Join us.

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